Senior candidates at one global tech company have to undergo a thirty stage process before a hiring decision is made. This is a classic example of productivity drag: the sludge in the system that gets in the way of getting things done. It’s...
Last year Shopify cancelled all meetings with more than two people. Their workforce of over 11,600 employees was fully remote. 12,000 calendar events were deleted at one stroke. Wednesdays became totally meeting-free. In research shared...
These characteristics were identified at a highly entertaining brainstorm. It’s not so entertaining if you are working for one of these people and relying on them for your career development. They see ‘people stuff’ as an annoying distraction. Enlighten...
DARVO (Deny, Attack and Reverse Victim and Offender) is a form of manipulation used by bullies to deflect responsibility onto the person they have abused. Deny – The person accused of the abusive behaviour denies it, throwing doubt on the other person’s account of the...
In 1995 a bank robber in Pittsburgh called McArthur Wheeler attempted to rob two banks. His only disguise was to smear lemon juice on his face, convinced that it would make him invisible to security cameras. His speedy arrest intrigued social psychologists...
Stepping up from individual contributor to manager is a tricky transition. I’ve seen many new managers make the mistake of stumbling into one of these three traps:1. The Control Freak TrapYou spend a lot of time checking that your team’s work meets your high...
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