Everyone loved Noel, the Operations Manager. Every customer knew him, every colleague relied on him. His team stayed friends long after they’d left the business. He was always there for everyone, picking up the slack. And he was...
Politicians are warning us of tough times ahead. Here’s some red flags if you feel tempted to go cap in hand to your employer. You’ll need a better strategy than pointing out that things have got expensive, so you’d like more money please. Your...
Some people still don’t show up in the office, even though it’s a volatile job market. I canvassed some reluctant returners to find out what they wanted: structured flexibility, clarity and buzz. 1. Security...
Most of us bump along steadily at work. We hang in there, no great cockups, but rarely awakening our ‘giant within’ either. We move forwards, getting the home, holidays, and lifestyle we think we deserve. We talk about our work with a reasonable level of passion. But...
Is smiling in your job description? When we smile our mood improves (try it). But some of us are required to fake smiles all day. Psychologists call this ‘emotional labour’ – manipulating our...
New managers, desperate to prove themselves, can feel under pressure to land quick wins. They launch multiple shiny new projects, without taking time to drill down into the real opportunities, not the on-the-surface ones. These projects may...
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