The unsavoury Phillip Schofield affair is more than celebrity gossip. It has some useful lessons for all of us. We really do need to be nice on the way up, or there’ll be plenty of ex-colleagues crawling out of the woodwork to give us a good kicking on the...
The UK’s deputy prime minister and justice secretary, Dominic Raab, stepped down last month after an independent inquiry concluded that his ‘consistently abrasive behaviour’ had in some cases amounted to bullying. Civil servants were so petrified of disagreeing...
Rescuers are bad managers with kind intentions. The stereotypical bad boss is an insensitive bully. Word soon gets round about them. Harder to spot is another bad boss, the Rescuer. These are compassionate people with a burning desire to help...
New managers, desperate to prove themselves, can feel under pressure to land quick wins. They launch multiple shiny new projects, without taking time to drill down into the real opportunities, not the on-the-surface ones. These projects may...
In 1995 a bank robber in Pittsburgh called McArthur Wheeler attempted to rob two banks. His only disguise was to smear lemon juice on his face, convinced that it would make him invisible to security cameras. His speedy arrest intrigued social psychologists...
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