Zena’s thoughtful presentation to senior risk and finance industry leaders about how they can build trust by ‘consciously coupling’ with the teams they lead prompted much useful debate. It provided helpful pointers about how to create the psychological safety and flexibility that colleagues will want as they return to the ‘new office normal’ as the pandemic recedes.

I thought that was fantastic..thank you Zena.

I just wanted to drop you a note to say thank you for delivering a great session. For me personally, it’s changed the way I am doing certain things – for each meeting every meeting now has a clear, defined purpose, a process and payoff. It’s helping keep the meetings more on track and ensuring everyone is clear on what they need to prep for before we begin. This means they are taking slightly less time!    

Thank you very much for organising this. I thought it was excellent.

Some really simple ideas – even if they are reinforcement of ideas / aspects we knew before – that are really useful in these extended WFH scenario we are all in and likely to continue for 1 – 3 months more or even longer.     

Hi Zena, I attended the Cranfield University webinar this afternoon and just wanted to thank you for an excellent presentation. I have read your Crazy Busy book and found that really useful and it was great to have the opportunity to hear you speak this afternoon. So many useful tips. Thank you!     

Thanks so much for a really useful and inspiring session yesterday.  I know the team get a huge amount from these and we have already circulated emails around our preferred communication and revised meetings.  I personally found a lot that was super useful for me and that I am going to try and implement going forward.